The Ullu pay (as defined in the Terms of Service) respects and protects its Users’ (as defined in the Terms of Service) privacy rights. This privacy policy (the “Privacy Policy” ) describes, with respect to the Application(s) (as defined in the Terms of Service), what information the Ullu Pay collects, the purpose, use and disclosure of such information and the reasonable security practices and procedures followed by the Ullu Pay in this regard. This Privacy Policy also explains the Users’ rights regarding their Personal Information.
“Personal Information” is information through which Users can be directly or indirectly identified, such as name, e-mail address, information made available on social media, telephone numbers, passwords, financial information and products purchased, etc. By using or accessing the Application the Users agree to the terms and conditions of this Privacy Policy. The Users also expressly consent to the Ullu Pay’s use and disclosure of their Personal Information in any manner as described in this Privacy Policy.
The Ullu Pay receives Personal Information from Users in the following cases:
1) Registering an Account: The Ullu Pay stores the information that Users provide to the Ullu Pay when Users
create an account on the Application (including email address, name, password, date of birth, address and
additional information Users may voluntarily provide to the Ullu Pay, such as contact list, location, social account
details.
2) Transactions:The Ullu Pay collect details of purchases on the Application (date, price and products
purchased) as well as when Users return or exchange a product and any communication in connection with this.
The Ullu Pay also collects Users’ email address and phone number for verification or confirmation of any orders
placed on the Application.
3) Use of the Application: The Ullu Pay stores details of any pictures/materials shared by Users for publication
on social media and details pertaining to any competition or promotion sponsored by the Ullu Pay. Additionally,
the Ullu Pay collects and stores details pertaining to User visits to the websites (such as pages visited) and User
interactions with any e-mails that the Ullu Pay sends to such Users.
The Ullu Pay uses cookies and other technology like pixel tags for purposes described below. Cookies are small
files which are sent from the Application and then stored on your device. Pixel tags, also called web beacons are
clear image (i.e. non-visible) files that may be placed on an Application which request information from User
devices (collectively, “Cookies”).
Cookies may be set in User devices when Users access the Application, or may be set in when Users visit third
party websites or applications.
Users are free to suitably modify the Application settings if Users do not wish to accept cookies, but please note
that changing such settings in the Application may affect User experience therein.
Types of Cookies
The Ullu Pay use Cookies for different purposes, which can be categorized as follows:
A) Functional Cookies: These Cookies are required for the Application to function. They include, for example, Cookies that enable Users to log in or store products in a shopping cart. They may also enable us to recognize Users when Users return to the Application and store information about User preferences, so they allow the Ullu Pay to customize the Application according to individual preferences (such as the language chosen by Users).
B) Analytical Cookies: These Cookies analyze how Users navigate around the Application or use e-mails the Ullu Pay sends to the Users. They enable the Ullu Pay to better understand the interests of Users and to improve the Application.
C) Third party advertising: The Ullu Pay uses third-party service providers to display advertisements on the Ullu Pay’s behalf across the internet. These advertising service providers may collect information about visits to the Application and interactions with the Ullu Pay’s products, as well as User visits to other websites or Applications. Such information does not include User names, addresses, e-mail addresses but may contain Application related information.
User Personal Information is used by the Ullu Pay in the following manner:
1) Transactions:
1.1) User Personal Information is required to process purchases or send order confirmations. Additionally,
Personal Information is used for handling any returns and all communication pertaining to the orders;
1.2) The Ullu Pay uses Personal Information to administer accounts such as to enable Users to access orders;
1.3) The Ullu Pay uses Personal Information to show Users other products that may interest Users;
1.4) When Users enter a sweepstake/contest, the Ullu Pay processes User data to enable participation; and
1.5) The Ullu Pay uses Personal Information to ensure succesful delivery of orders, any change in status of an
order, etc.
2) Direct marketing: The Ullu Pay will only contact Users for direct marketing purposes per emails or text message when Users have given the Ullu Pay prior consent. Users may opt-out from receiving further marketing messages at any time by sending an e-mail to care@ullupay.com
3) Securing the Ullu Pay’s assets: The Ullu Pay may also use Personal Information to protect the security or integrity of the Application and the Ullu Pay’s business.
4) Legal Proceedings: In the event the Ullu Pay are required to respond to any legal proceedings, including any legal notices or court orders, User Personal Information may be disclosed pursuant to such legal proceedings.
The Ullu Pay may involve other companies in providing services to Users. Third party service providers perform various different services, such as logistics, payments etc. In these instances, the Ullu Pay shares User Personal Information with such third party service providers. Where the Ullu Pay engages service providers that use Personal Information, the Ullu Pay will ensure that Personal Information is processed for specific purposes and according to the contractual terms entered into between the Ullu Pay and the Users. The Ullu Pay may share your Personal Information where necessary in order to comply with any legal obligation, or in order to enforce or apply the Ullu Pay’s terms of use and other agreements.
The Ullu Pay retains Personal Information for as long as necessary to carry out its contractual obligations, or for as long as the Ullu Pay is required to retain such information by law. Post the completion of the aforementioned period, the Ullu Pay shall delete User Personal Information.
The Ullu Pay strives to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. The Ullu Pay maintains reasonable security practices and procedures with respect to the Personal Information, and is in compliance with IS/ISO/IEC/27001 (Information Technology – Security Techniques Information Security Management Systems – Requirements). The Ullu Pay is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information.
This Privacy Policy was posted on 06 May, 2019. Any material changes the Ullu Pay may make to the Privacy Policy in the future will be posted on this page and, where appropriate, notified to Users by e-mail. Your continued use of the Platform after such changes are made constitutes your consent to the changes. Users are encouraged to check the Privacy Policy regularly for the latest updates to the Ullu Pay’s Privacy Policy.
Please address any questions, concerns or grievances regarding the Ullu Pay’s Privacy Policy or the Ullu Pay’s practices concerning Personal Information to the grievance officer:
Arjun Singh
care@ullupay.com